While many states reman under lockdown, it is clear that sheltering-in-place and working-from-home are truly enabled by technology. From the internet to your phone to your tablet/computer, we communicate, get work done and do things from home.
However, not all workers can do that. Many people need to touch and interact with the everyday world. Technology helps them, but they still need to be out there helping. While the promise of robots is great, they are not ready to do everyday chores. Those that cannot shelter-at-home are teaching us the value if being in-person.
covid-19 is really teaching us the importance of being there. For those who are working from home, we start to miss the interactions with friends, co-workers and others.
I used to work in sales and delivery, and much more in sales. Interactions are key. It’s hard to develop trust over the phone although it is possible. It is almost always better to be there with a customer to work with them where they feel the most comfortable. You cannot do that sheltered at home.
Let’s hope that technology, small molecule and/or biologics, can step up to help us sooner rather than later and get our society back on track.